Privacy Policy
Last updated: March 2026
1. Data Controller
The data controller responsible for data processing on this website is: Bala & Pandhem Gastro Ventures UG (haftungsbeschränkt) Otto-Weidt-Platz 14, 10557 Berlin Email: [email protected] Phone: +49 30 23548602 Managing Director: Gowtham Bala
2. Data Protection Contact
For all data protection inquiries, please contact: Gowtham Bala Email: [email protected] Otto-Weidt-Platz 14, 10557 Berlin
3. Overview of Data Processing
We process personal data only to the extent necessary for the provision of a functional website, our content, and our services. The processing of personal data takes place only with the consent of the user or in cases where applicable law permits this.
4. Hosting
This website is hosted on our own servers located at our business premises in Berlin, Germany. When you visit our website, the web server automatically records log files (server log files) that your browser transmits. These include: • Browser type and version • Operating system used • Referrer URL • Hostname of the accessing computer • Time of the server request • IP address This data is not merged with other data sources. Data processing is based on Art. 6(1)(f) GDPR. Our legitimate interest is the technically error-free presentation and optimization of our website. Server log files are stored for a maximum of 14 days and then deleted.
5. Cookies
Our website uses cookies. Cookies are small text files stored on your device by your browser. They do not cause any damage and do not contain viruses. We use the following types of cookies: • Technically necessary cookies: Required for the basic function of the website. These are stored on the basis of Art. 6(1)(f) GDPR. • Analytics cookies (with consent): Used to analyze visitor behavior. These are only set after you have given your consent (Art. 6(1)(a) GDPR). You can configure your browser to inform you about cookie settings and to allow cookies only on a case-by-case basis. For more details, see our Cookie Policy.
6. Analytics Services
We use the following analytics services to understand how visitors use our website. These services are only activated after you have given your consent via the cookie consent banner. Google Analytics (Google Ireland Limited) We use Google Analytics 4, a web analytics service. Google Analytics uses cookies that allow an analysis of your use of the website. We use this service with IP anonymization activated, meaning your IP address will be truncated within the EU. For more information, visit: https://policies.google.com/privacy Meta Pixel (Meta Platforms Ireland Limited) We use the Meta Pixel to measure the effectiveness of our advertising and to understand how visitors interact with our website. For more information, visit: https://www.facebook.com/privacy/policy/ The legal basis for the use of these services is your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time by adjusting your cookie settings.
7. Contact Form and Reservations
When you contact us via our contact form, make a reservation, or place an order, the data you provide (name, email address, phone number, message, and order details) will be stored for the purpose of processing your inquiry or order. We do not share this data with third parties without your consent. The legal basis is Art. 6(1)(b) GDPR (performance of a contract) and Art. 6(1)(f) GDPR (legitimate interest in answering your inquiry). This data is deleted once it is no longer required for its purpose, unless statutory retention obligations apply (e.g., tax retention periods of 10 years).
8. Online Ordering
When you place an online order through our website, we collect the following data: • Name and delivery address • Phone number and email address • Order details and payment information This data is processed for the purpose of fulfilling your order. The legal basis is Art. 6(1)(b) GDPR (performance of a contract). Order data is stored for the statutory retention period (typically 10 years for tax-relevant data).
9. Google Maps & Reviews
Our website uses the Google Places API to display publicly available reviews. When loading reviews, a connection to Google servers is established. Google may receive your IP address. For more information, see: https://policies.google.com/privacy The legal basis is Art. 6(1)(f) GDPR (our legitimate interest in presenting customer feedback).
10. Your Rights
Under GDPR, you have the following rights: • Right of access (Art. 15 GDPR) • Right to rectification (Art. 16 GDPR) • Right to erasure (Art. 17 GDPR) • Right to restriction of processing (Art. 18 GDPR) • Right to data portability (Art. 20 GDPR) • Right to object (Art. 21 GDPR) • Right to withdraw consent (Art. 7(3) GDPR) • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR) The competent supervisory authority is: Berliner Beauftragte für Datenschutz und Informationsfreiheit Friedrichstr. 219, 10969 Berlin https://www.datenschutz-berlin.de
11. Data Security
We use SSL/TLS encryption for data transmitted between your browser and our server. Our website uses HTTPS to protect the integrity and confidentiality of data in transit.